lab 4 survey won’t save

[Robert Holland]

I am unable to close out lab 4 due to the survey not saving the responses. I posted it last month probably in the wrong placer under website not recognising lesson completion. Please advise on what the steps are to fix this.

 

Thanks for your time,

V/R

Holland, Robert B.

[Holly Johnson]

Hi Robert,

Can you explain any error messages, or take any pictures of what you see when you try to complete the survey?

Thanks,

Holly Johnson

[Robert Holland]

There is not an error message. The bar that runs across while it says lab survey complete results are being recorded goes to the end. Then it just stays on that page and never records the answers. I have filled out the survey multiple time now same thing every time.

V/R,

Holland, Robert B.

[Deziree Price]

Hi Robert,

We believe we may have fixed the issue. Please completely log out and back in and try the lab 4 survey again.

Thanks,

Deziree Price

[Robert Holland]

I logged out and back in now the survey doesn’t work at all. It says page is not there.

Thanks

Robert

[Robert Holland]

Is it possible to just open up the next lesson so I can work on that? Sorry for time difference sometimes don’t see the response till the next day.

V/R

Robert Holland

• This reply was modified 1 year, 10 months ago by Robert Holland.

[Robert Holland]

Still unable to complete the survey to move on to the next lesson.

V/R

Robert Holland

[Holly Johnson]

Hi Robert,

I’ll go ahead and mark your survey as complete and open Lab 5 to you. Sorry for the issues on our website.

[Robert Holland]

Thanks

[Author]

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